Last Updated: January 2025 | Applicable to adults aged 18+ only
Before reading these terms, please note – by accessing the 29 bd platform or creating an account, you are deemed to have accepted all the terms described below. These terms apply to users in Bangladesh and constitute a legally binding agreement. If you disagree with any part of these terms, please refrain from using the platform. 29 bd reserves the right to modify these terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
To open an account on the 29 bd platform, you must be at least 18 years of age. You are required to provide accurate and complete information at the time of registration, and it is your responsibility to keep that information up to date. Each user may only create one account; creating multiple accounts is strictly prohibited and may result in account termination. You are solely responsible for keeping your account password and login credentials secure. You will be personally liable for all activity carried out through your account.
While using the platform, you must comply with all applicable laws and regulations in Bangladesh. Fraudulent activity, software manipulation, use of bots, or any attempt to gain an unfair advantage by dishonest means is strictly prohibited. Harassing other users, sharing offensive content, or attempting to interfere with the platform's security systems will result in immediate account suspension or termination. 29 bd reserves the right to investigate any suspicious activity and take appropriate action. All content, design, and technology on the platform are the intellectual property of 29 bd and may not be used without permission.
All financial transactions are conducted in Bangladeshi Taka (BDT), and applicable local payment methods may be used. Specified limits and processing times apply to deposits and withdrawals, as displayed on the platform. To prevent money laundering and illegal financial activity, 29 bd follows the necessary verification procedures and reserves the right to report suspicious transactions to the relevant authorities. Withdrawal requests may take a certain amount of time to process, and payments may be delayed if identity verification has not been completed. Separate terms apply to bonuses and promotional offers, which will be stated alongside the relevant offer.
The 29 bd platform operates for entertainment purposes, and the platform shall not be held liable for any financial losses incurred by users. 29 bd accepts limited liability for any inconvenience caused by technical errors, server outages, or issues with third-party services. Users are considered to use the platform at their own discretion and risk. We are committed to ensuring responsible gaming and reserve the right to restrict accounts where problematic gaming behavior is identified. For more details, visit our Responsible Gaming View page.
Our policy on the collection, storage, and use of your personal information Privacy Policy for details. By registering, you are also deemed to have consented to our privacy policy. Your information is never sold to third parties, though it may be shared with authorities where legally required. We use industry-standard encryption and security measures to ensure platform safety. To learn more about safe browsing, visit our Safe Browsing Guide Read.
You may request to close your account at any time, and the support team will assist you in completing the process. 29 bd reserves the right to close any account without notice in cases of terms violations, fraudulent activity, or for legal reasons. Any remaining balance at the time of account closure will be refunded once verification is complete; however, balances may be forfeited in cases of terms violations. Relevant provisions of these terms will remain in effect even after account closure. For any questions, contact our FAQ View page.
Yes, 29 bd reserves the right to update these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised, and users will be notified of significant changes where possible. Continued use of the platform after any changes constitutes acceptance of the new terms. We therefore recommend visiting this page regularly. If you have any questions, please contact our support team.
To close your account, please contact our support team and submit an account closure request. The support team will guide you through the process and arrange for any remaining balance to be refunded. Having identity verification completed in advance will speed up the process. Self-exclusion and limit-setting options are also available as part of responsible gaming. For more details, visit our Responsible Gaming View page.
In the event of a terms violation, 29 bd may issue a warning, temporarily suspend, or permanently terminate an account. For serious violations such as fraud or illegal activity, the account balance may be forfeited and legal action may be taken. There is an opportunity to appeal any decision, and the support team will review the matter. Using the platform honestly and responsibly makes it unlikely you will ever face such a situation. For further questions, contact our FAQ View page.